Refund Policy
We want you to be happy with what you fit to your car. We also sell large, hand-finished carbon panels, so please read this before you order.
Damaged or wrong on arrival
Photograph the packaging before you open it, and contact us within 48 hours of delivery. If a part arrives damaged, or we sent the wrong item, we will replace it or refund it in full and we cover the return shipping. We cannot assess transit damage reported later than that, because by then we cannot tell where it happened.
Change of mind
Unfitted parts can be returned within 7 days of delivery, in their original packaging and in the condition they arrived. Return shipping is at your cost and the original delivery charge is not refunded. Refunds go back to the original payment method within 14 days of us receiving and inspecting the part.
What we cannot take back
- Anything fitted, bonded, drilled, cut, sanded, painted or wrapped
- Parts returned without their original packaging
- Parts damaged after delivery
- Items ordered in specifically for you
Hoods and other oversize panels
Hoods can be returned on the same terms, but return transport is by dedicated courier, at your cost, and must be arranged with us first. Please do not send a hood back by standard parcel service.
Test fitting is not a fault
Aftermarket carbon is hand-laid. Minor variation in fit, and the need for adjustment during installation, is normal across every brand in this category at every price. It is not grounds for return. We would rather tell you that before you buy than after. If you are unsure about a part, ask us first.
Faulty parts
If a part has a manufacturing defect, send us photographs. Faults in the laminate, weave or clear coat that were present on arrival are covered. Damage from installation, road use, impact or improper fitting is not.
Starting a return
Message us on WhatsApp at +971 54 544 2433, or use the contact page, with your order number and photographs. Please do not send anything back before we have confirmed it.